Hive Thermostat
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Our award-winning Hive Thermostat could help you save energy by never heating an empty home - and it could cut your energy bills and carbon footprint too. Control it on the device, via the Hive app, or even with your voice - and get alerts if you accidentally leave it on when you head out.
Hive Thermostat works with your existing heating system and connects with other smart Hive devices to make life even easier.
We're sorry, professional installation is not available for oil boilers. Please select the Self-install option bellow if you wish to install Hive yourself.
To check if professional installation is available in your county please select the below:
We're sorry, professional installation is not available in this county. Please select the Self-install option bellow if you wish to install Hive yourself
Professional installation is available in this county
Need help with installation?
You’ll need to be competent in electrical wiring and DIY to install a Hive Thermostat Mini yourself. For most people, we recommend getting the help of an experienced tradesperson.
Professional installation
Call us on 0333 202 9614 to arrange for a professionally trained engineer to install your product
Call centre opening hours
- Monday - Friday: 9am - 7pm
- Saturday: 9am - 5pm
- Sunday: Closed
Out of stock
FREE standard delivery - 3 to 5 business days
Control your home hands free
Our devices work perfectly with Amazon Alexa, Google Assistant and Siri. Turn up the heating, find out what the temperature is and so much more. All with your voice.
Your heating in your hand
Our app gives you control of every aspect of your heating. Turn it up, down, on or off, set schedules and get notifications if you accidentally leave it on when you head out.
A smart way to save even more
Managing your heating from wherever you are means it’s easy to make sure you’re only heating your home when needed.
A smart thermostat you can trust
Our smart thermostat is one of the most popular in the UK and the Hive app is one of the highest rated smart home apps in the UK.
Boost your heating with a tap
If your home isn’t as warm as you want, boost your heating or hot water so you get cosy quickly. You don’t have to worry about turning it off – it does that automatically.
Room-by-room control
Our smart thermostat helps you heat your whole home. But with Hive Radiator Valves you can make sure the temperature’s just right in every individual room too.
The Hive App
The Hive app allows you to control our smart devices from wherever you are, so it's easy to get everything just right.
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Voice control and more
We’ve partnered with some of your favourite smart home brands so you can enjoy Hive on whatever platform you like.
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Installation
To install the Hive Thermostat, you need to be competent in electrical wiring and DIY. We recommend finding a local tradesperson with the expertise.
View our installation guide to find out more.
Pro Install
Hive Thermostats can be installed in less than 90 minutes by a pro. Here at Hive, we have expert partner engineers to help install our smart thermostats.
Hive Thermostat specifications
Features
Manage your heating and hot water from anywhere using the Hive app
Add more thermostats to control up to 6 zones of heating if you have an existing multizone heating system
Frost protection protects your pipes from freezing in winter
Geolocation reminds you to switch off the heating if you’ve gone out and left it on
Holiday mode lets you manage your heating while you’re away
Works with Alexa, Google Assistant, Apple HomeKit, Siri Shortcuts and IFTTT
Group with other Hive devices to create a smart home
Boost heating and hot water from both the Hive thermostat Mini & Hive Thermostat and the Hive app
Compatibility
Most gas and LPG boilers
Oil boilers if they have an existing thermostat or programmer
Electric boilers with standard room thermostat and / or programmer
Size
Thermostat:
Width: 95.9mm
Height: 95.9mm
Depth: 46.2mm (inc. dial) / 31.4mm (exc. dial)
Receiver:
Width: 90mm
Height: 90mm
Depth: 36.8mm
Weight
Thermostat:
265g (inc. batteries) / 172g (exc. batteries)
Single Channel Receiver:
159g (inc. back plate)
Dual Channel Receiver:
166g (inc. back plate)
Power Supply
Thermostat:
4 x AA batteries (included)
Receiver:
230V mains
Connectivity
Zigbee
System Requirements
Internet connection recommended: 1.5Mbps or higher
iOS or Android device running an up-to-date operating system
Hive app download (iOS or Android)
Usage
For indoor use only
What’s in the box
Hive Active Heating
Thermostat
Hub
Receiver
4 x AA batteries
User guide
Frequently asked questions
Which heating systems / boilers are compatible?
Gas & LPG
Hive Thermostats are compatible with most UK gas and LPG central heating systems and our professional installation engineers are trained to work on both.
Oil boilers
Hive Thermostats work with most oil boilers and can replace your existing conventional thermostat or programmer.
However, if you have existing intelligent oil boiler heating controls that modulate your heating, a Hive thermostat will not replace this functionality.
We don't offer pro installation on oil boilers so we recommend contacting an OFTEC-qualified engineer to install the thermostat.
Electric boilers
If your boiler works with a standard room thermostat and / or programmer then a Hive Thermostat can control it. However, the thermostat doesn’t work with storage heaters or individual plug-in electric room heaters.
Other systems
Unfortunately our engineers can't install a Hive Thermostat on solid fuel boilers (such as biomass systems or coal) and heat pumps. We are yet to complete our testing on these systems and therefore can’t yet guarantee compatibility.
In the unlikely event that the thermostat cannot be installed in your home, you can receive a full refund for your purchase (this is valid for 14 days from the point you receive the product or the day of your installation).
What types of heating control systems and boilers are incompatible with Hive Active Heating?
Control systems
Honeywell SmartFit Controls: this system, sometimes installed to control gas and LPG boilers, is part of the existing central heating system and isn’t compatible with other external heating controls. Hive Thermostats can’t be installed with it unless the engineer removes the SmartFit controls first including all electrically operated valves.
Vaillant VR 65 Control Centre: this is an external controller fitted to some compatible Vaillant boilers. It’s part of the existing central heating system and isn’t compatible with other external heating controls. Hive Thermostats can’t be installed with it unless the engineer removes the Valliant external controller.
Boilers
Hive Active Heating is compatible with most boilers, but it is incompatible with the following models:
Worcester Bosch ICC2 - ZWBR 11-37A (GC number: 4710810)
Worcester Bosch *C*RD 537i (GC number: 4710811)
Worcester Bosch *C*RD 542i (GC number: 4710812)
Worcester Bosch Greenstar HE Plus - ZWBR 7-28A (GC number: 4731156)
Worcester Bosch Greenstar HE Plus - ZWBR 11-35A (GC number: 4731157)
Worcester Bosch *C* Greenstar 30 HE Plus Combi (GC number: 4731175)
Worcester Bosch *C* Greenstar 35 HE Plus L Combi (GC number: 4731176)
Worcester Bosch *C* Greenstar R 30HE Plus (GC number: 4731179)
Worcester Bosch *C* Greenstar R 35HE Plus (GC number: 4731180)
Worcester Bosch *C* Greenstar R 40HE Plus (GC number: 4731181)
All other boilers are, to the best of our knowledge, compatible with Hive Thermostats. If you'd like clarification on this, an engineer would be able to tell you. Don’t forget we have a 14-day return policy if you want to change or return your thermostat.
How are Hive Thermostats powered?
Our wireless thermostats (SLT3/3b/3c) are powered using 4 x AA batteries.
Our wired thermostat uses 3 x AA batteries.
Can I control heat in different rooms or floors?
Yes. If you want your upstairs warmer than your downstairs, or this room cooler than that room, you can set different temperatures in different rooms and/or floors with Hive Multizone.
You’ll need different thermostats for the areas you want to vary the heating in. Just buy your first thermostat (this comes with Hive Hub) for your main heating zone, then upgrade to Hive Multizone. The Hive Multizone kit contains an extra thermostat and receiver allowing you to control the heat in different areas of your home.
To install Hive Multizone you would need an existing multi-zone set up within your home or have the relevant work done in your home. You can find out more about multi-zone heating by clicking here, or you could always book an engineer visit to find out more.
Does the thermostat work with underfloor heating systems?
Hive Thermostats can be used to support wet underfloor heating systems (which provide heat using pipes) but they do not currently support electric underfloor heating systems.
The heat produced from underfloor heating ensures an even distribution of heat in rooms, so it’s one of the most energy-efficient ways to heat your home.
Can I control hot water with the thermostat?
Yes, if you have a conventional heating system (i.e. a separate hot water tank heated by your boiler) you can control your hot water with the thermostat. Hot water can be controlled within the Hive app by selecting Hot Water in the app dashboard.
You can’t control your water temperature with the thermostat but you can turn your hot water on or off, set a schedule or boost it (which turns the hot water on from 5 minutes up to 6 hours).
Hive Hint: You can usually set the temperature of the hot water directly on your tank.
Can I install the thermostat myself?
To install the thermostat, you need to be competent in electrical wiring and DIY. We would recommend finding an experienced local tradesperson.
Where should the thermostat be placed?
Your thermostat will work best when fixed to a wall about 1.5m off the ground, away from heat sources and out of direct sunlight. You can also use the thermostat stand (available separately) to position it on a table or shelf within your home.
Will the thermostat still work if my WiFi loses connection?
If your internet connection goes down, your Hive Thermostat will continue to work with your thermostat switching your heating on and off as normal. However, you won’t be able to control your heating using the Hive app until your internet comes back online.
If your Hive Hub gets switched off, your thermostat may be unable to talk to the receiver. In this case, your heating will switch off but you can temporarily switch it on by pressing the heating button on the front of the receiver.
Does the thermostat work with other Hive devices?
Yes, you can connect your thermostat with other Hive devices using the Hive app – for example you can boost the heating when a Hive Motion Sensor detects movement.
You can also operate your thermostat and other Hive devices with Amazon Alexa, Google Assistant, Apple HomeKit and Siri Shortcuts.
Does this product work with voice control?
Yes, this Hive product can be used with voice control such as Amazon Alexa, Google Assistant, Apple HomeKit and Siri Shortcuts.
What devices can I get the Hive app on?
You can get the Hive app on many smartphones, tablets and the Apple Watch. iOS or Android devices must be running an up-to-date operating system.
What are your delivery options?
Free standard delivery is included when spending over €100 (3 - 5 business days).
Once ordered, you can track your order online.
Can I return this product?
Yes.
If you’ve purchased Hive products directly through our website or over the phone, you’ll need to contact us within 14 days (starting from the day you receive your Hive products).
If a British Gas engineer has installed your Hive products and you’d like to return them, you’ll need to let us know within 14 days from the point of installation.
You can contact us on web chat and we’ll provide you with a returns number and send you a returns label. Print the label out and send it to our warehouse, free of charge. Once we receive your product, we’ll aim to process your refund within 5 working days.
What's the warranty period?
Hive products come with a 1-year standard warranty.
Hub
Hive Hub is the essential brains of the operation. It plugs into your broadband router and connects all of your Hive devices wirelessly so they can be easily controlled remotely.
System Requirements
- Internet Access
- Broadband Connection
- Router with spare Ethernet port
- App requirements: iOS v7 or later, Android v4.0.3 or later
Separate hot water tank
In order to send you the right thermostat, we need to know if you have a separate hot water tank or a combi boiler. Combi boilers provide hot water on demand. This means there is no hot water tank, or any requirement to heat water up before using it.
Pro install
Hive Active Heating can be installed in less than 90 minutes by a pro.
Please note that we don't offer pro installation on oil boilers so we recommend that you purchase self install and contact an OFTEC-qualified engineer to install the thermostat.
