Hive Plug
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The Hive Active Plug is a smart plug that works like an adaptor. Simply plug it into your wall socket then plug your appliances into it as normal. Turn the iron off from wherever you are with a tap of the app. If you’re away, set your smart plug to turn your lamps on automatically to make it look like someone’s home.
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FREE standard delivery - 3 to 5 business days
Turn things off from anywhere
Think you’ve left the hair straighteners on? Relax, you can double check and turn them off from wherever you are from the Hive app.
Set up Hive Actions
Link your Hive Plug with other Hive devices using Hive Actions. So if your smart plug’s connected to the coffee machine, your Hive Motion Sensor can turn it on the moment you walk into the kitchen.
Hands free at home
Got enough on your plate sorting breakfast for the kids but need a cuppa? If your kettle’s plugged in to a Hive Plug, just say: “Alexa, turn on my plug!”.
The centre of the Hive ecosystem
The Hive Hub is the heart of your smart home. It plugs into your broadband router and connects all your Hive devices wirelessly so they can be easily controlled remotely.
The Hive App
The Hive app allows you to control our smart devices from wherever you are, so it's easy to get everything just right.
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Voice control and more
We’ve partnered with some of your favourite smart home brands so you can enjoy Hive on whatever platform you like.
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Plug specifications
Features
Control your plug from anywhere using the Hive app
Set a schedule up to 6 times a day
Works with Alexa, Google Assistant, Apple HomeKit and Siri Shortcuts
Group with other Hive devices to create a smart home
Size
Width: 54mm
Height: 100mm
Depth: 58mm with pins / 35.5mm without pins
Weight
142g
Power Supply
Any socket with type G plug (UK / IRE)
Connectivity
Zigbee
System Requirements
Internet connection recommended: 1.5Mbps or higher
iOS or Android device running an up-to-date operating system
Hive app download (iOS or Android)
Usage
For indoor use only
What's in the box
Plug
Plug
User guide
Frequently asked questions
What does the Hive Plug do?
The Hive Plug lets you turn your electrical devices on or off remotely from your mobile, tablet or laptop as well as set schedules for when they come on. You can also turn your devices on and off manually at top of the plug.
If you are an existing Hive user and have one or more products already then you won’t need any more kit and can set up your Hive Plug using your existing hub. If this is your first Hive product you will need to purchase a hub in order to set up your Hive Plug.
Are there any electrical devices I should not plug into my Hive Plug?
We don't recommend using your Hive Plug to power critical appliances like fridges, freezers, fish tanks, heaters or any appliance required for safety or medical care. Any appliance which, if turned on or off unexpectedly, might cause danger or result in physical damage shouldn't be attached to your Hive Plug.
How much does my Hive Plug cost per year to run?
The Hive Plug uses an average of 40p per plug per year based on 10p per kWh.
Is the my Hive Plug weatherproof?
The Hive Plug has no IP rating and should only be used internally.
Can I have my Hive Plug installed by an engineer?
The Hive Plug is self-install only.
Do I need to download a separate app to use my Hive Plug?
No, you can control your Hive Plug from the same Hive app or online dashboard you use to control all your other Hive devices.
Does my Hive Plug work with other Hive devices?
Yes, you can connect your plug with other Hive devices using the Hive app. You can also operate your smart plug and other Hive devices with Amazon Alexa, Google Assistant, Apple HomeKit and Siri Shortcuts.
Does this product work with voice control?
Yes, this Hive product can be used with voice control such as Amazon Alexa, Google Assistant, Apple HomeKit and Siri Shortcuts.
What devices can I get the Hive app on?
You can get the Hive app on many smartphones, tablets and the Apple Watch. iOS or Android devices must be running an up-to-date operating system.
What are your delivery options?
Free standard delivery is included when spending over €100 (3 - 5 business days).
Once ordered, you can track your order online.
Can I return this product?
Yes.
If you’ve purchased Hive products directly through our website or over the phone, you’ll need to contact us within 14 days (starting from the day you receive your Hive products).
If a British Gas engineer has installed your Hive products and you’d like to return them, you’ll need to let us know within 14 days from the point of installation.
You can contact us on web chat and we’ll provide you with a returns number and send you a returns label. Print the label out and send it to our warehouse, free of charge. Once we receive your product, we’ll aim to process your refund within 5 working days.
What's the warranty period?
Hive products come with a 1-year standard warranty.
Hub
Hive Hub is the essential brains of the operation. It plugs into your broadband router and connects all of your Hive devices wirelessly so they can be easily controlled remotely.
System Requirements
- Internet Access
- Broadband Connection
- Router with spare Ethernet port
- App requirements: iOS v7 or later, Android v4.0.3 or later
