Hive Window/Door Sensor
£29
Save energy as soon as you walk through the door with Window and Door Sensors. Connect them to your other Hive devices for a truly seamless home.
A smarter home without lifting a finger
Get ready to create personalised actions that automatically save energy for you. Like turning off the radiator when you open a window – or switching off all the lights when you leave the house.
Helps you save more every day
Sync them to your smart thermostat, lights and plugs to reduce wasted energy in even more ways. The relax knowing you’re saving on bills automatically.
Keep an eye on who’s home
Want to know when the kids are back from school? Get an instant alert to your phone as soon as they’re home.
Check everything’s secure
Can’t remember if you left the upstairs window open? Just open the app and we’ll tell you.
Tech specifications
Features
Get notifications when a window or door opens or closes
Ensure windows and doors are shut properly
See activity from the last 7 days
Works with Alexa, Google Assistant, Apple HomeKit and Siri Shortcuts
Group with other Hive devices to create a smart home
Size
Sensor:
Width: 23mm
Height: 70mm
Depth: 24mm
Magnet:
Width: 11mm
Height: 69mm
Depth: 15mm
Weight
Sensor:
19g
Magnet:
12g
Batteries
1 x CR123A lithium battery (included)
System Requirements
Internet connection: recommended 1.5Mbps or higher
iOS or Android device running an up-to-date operating system
Hive app download (iOS or Android)
Hive Hub
Usage
For indoor use only
What's in the box?
Window or Door Sensor
Door / Window Sensor
Battery (CR123A Lithium)
Adhesive pads
User guide
Frequently asked questions
What does a Hive Window or Door Sensor do?
The Hive Window or Door Sensor alerts you if a window or door is opened or closed while you're out. You can log into the Hive app or online dashboard remotely at any time to see whether your windows or doors are currently open or closed.
With the Hive Window or Door Sensor, you can also set actions for when you want to receive these alerts, so you only get them when you are out of the home.
If you're an existing Hive user and have one or more products already then you won’t need any more kit and can set up your Hive Window or Door Sensor using your existing hub. If this is your first Hive product, you'll need to purchase a Hive Hub.
How do I install the Hive Window or Door Sensor?
You can attach Hive Window or Door Sensors using the stickers included in the box. We recommend using all the stickers provided to keep it as secure as possible.
Can I have my Hive Window or Door Sensor installed by an engineer?
The Hive Window or Door Sensor is self-install only.
Do I need to download a separate app to use the Hive Window or Door Sensor?
No, you can control your Hive Window or Door Sensor from the same Hive app or online dashboard you use to control all your other Hive devices.
Can the Hive Window or Door Sensor trigger more than one light?
Yes, using Hive Actions you can add multiple devices to be activated by a Hive Window or Door Sensor, including smart light bulbs and smart plugs.
Can I use my Hive Window or Door Sensor outside?
No, they are designed for indoor use only.
Does the Hive Window or Door Sensor work with other Hive devices?
Yes, you can use Hive Actions to link it with your Hive devices (e.g. turn the heating off automatically when a window is opened).
Does the Hive Window or Door Sensor work with Phillips Hue light bulbs?
Yes
Does the Hive Window or Door Sensor need a subscription to work?
No, they don’t need a subscription.
Does this product work with voice control?
No, this Hive product can’t be used with voice control such as Amazon Alexa, Google Assistant, Apple HomeKit and Siri Shortcuts.
What devices can I get the Hive app on?
You can get the Hive app on many smartphones, tablets and the Apple Watch. iOS or Android devices must be running an up-to-date operating system.
What are your delivery options?
Free standard delivery is included when spending over £50 (3 - 5 business days).
Once ordered, you can track your order online.
Can I return this product?
Yes.
If you’ve purchased Hive products directly through our website or over the phone, you’ll need to contact us within 14 days (starting from the day you receive your Hive products).
If a British Gas engineer has installed your Hive products and you’d like to return them, you’ll need to let us know within 14 days from the point of installation.
You can contact us on web chat and we’ll provide you with a returns number and send you a returns label. Print the label out and send it to our warehouse, free of charge. Once we receive your product, we’ll aim to process your refund within 5 working days.
What's the warranty period?
Hive products come with a 1-year standard warranty.
If you want to increase your warranty, you can join Hive Heating Plus for £3.99 per month and get ongoing warranty on all your Hive devices.
